Find clear answers to the most common questions about machine quality, payments and delivery support from our team.
All documents are complete, including original invoices, factory certificates, and maintenance records, with no property disputes. We assist with national ownership transfer, guiding material preparation and approval—most processes finish within 5-7 working days, saving you hassle.
Prices depend on working hours (2,000-hour machines cost 15-20% more than 5,000-hour ones), hammer use (reduces price by 10-15%), maintenance quality, and repair records. Equipment with regular maintenance and complete documents retains more value.
Check for uneven paint, chassis screw removal traces, and consistent component serial numbers. Verify complete maintenance records and request third-party inspection reports. Refurbished machines often have mismatched parts or shoddy spraying.
Yes, we provide free 1-2 hour basic training, covering daily inspections, simple fault diagnosis, and routine upkeep. Video tutorials are also available for review, helping operators master key skills quickly.
All our used excavators comply with national and international standards (e.g., Euro IV/China Stage III). We provide official emission test reports, ensuring compliance with local construction site environmental requirements.